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A Telecommunications, Media and Entertainment Sector project

This Blog entry was written by Ursula Mulholland a current member of the CDC.

Working on a project with a sector such as the TME (Telecommunications, Media and Entertainment) team means you get to work with industry experts. Unlike a capability unit who concentrate on a particular type of project; sectors need to be able to apply a full range of capabilities within their given sector. Sometimes however, sector teams require an additional skill and so call on those outside of their immediate team with the necessary skills.

Although I joined with the CDC, I entered straight into the Operational Research team. I was brought onto a TME project to build a financial model using my modelling and data skills. The project was to review the price plans and packages of a telecommunications company in Belgium. I used data from over 2.5million customers to track how the changes customers made to their subscriptions over time and if these changes were beneficial to the company; taking into account predicted lifetimes of customers based on combinations of products and services.

Working on a project abroad does has additional factors to consider. Within that country or at times even just a company, there may be cultures which are different to your own, but are required to be understood in order to deliver a successful project. I was lucky in this project as I was working alongside two locally based Capgemini consultants who provided advice on the culture issues that were different from what we were used to in the UK.

I would highly recommend working with a sector team as there is so much to learn from them about their specific industries and also their working lifestyle. I really enjoyed this project despite long hours and a lot of travelling;, I consider working abroad a great opportunity to collaborate with global colleagues and explore other working cultures.